Citation Form

To the Grievance Committee of the Greater Manchester/Nashua Board of REALTORS®

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The citation complaint is applicable to specific events. The above-named respondent(s) have violated the following: Check or circle any that apply.

SOP 1-5: Failure to fully disclose and obtain consent from both parties when representing both the seller/landlord and buyer/tenant in the same transaction
SOP 1-6: Failure to submit offers and counter-offers objectively and as quickly as possible
SOP 1-7: Failure on the part of a listing broker to provide, as soon as practical, written affirmation that an offer was presented or written notification that the seller/landlord has waived the obligation to have the offer presented, upon written request of a cooperating broker submitting an offer.
SOP 1-12: Failure to advise sellers/landlords of information specified in standard of Practice 1-12 prior to entering into a listing contract
SOP 1-13: Failure to advise buyers/tenants of information specified in Standard of Practice 1-13 prior to entering into a buyer/tenant agreement
SOP 1-16: Accessing or using, allowing others to access or use, a property managed or listed on terms other than those authorized by the owner of seller

The citation complaint is applicable to specific events. The above-named respondent(s) have violated the following: Check or circle any that apply.

SOP 3-2: Failure to communicate a change in compensation for cooperative service prior to the time that REALTOR® submits an offer to purchase/lease the property
SOP 3-2: As a listing broker, attempting to unilaterally modify the offered compensation with respect to a cooperative transaction after a REALTOR® has submitted an offer to purchase or lease that property
SOP 3-4: Failing to disclose existence of dual or variable rate commission arrangements
SOP 3-4: Failure to disclose to cooperating brokers differential that would result in dual or variable rate commission arrangement if sale/lease results through efforts of seller/landlord
SOP 3-6: Failing to disclose existence of accepted offers, including offers with unresolved contingencies, to cooperating brokers
SOP 3-8: Misrepresenting the availability of access to show or inspect a listed property
SOP 3-9: Providing access to listed property on terms other than those established by the owner or listing broker

The citation complaint is applicable to specific events. The above-named respondent(s) have violated the following: Check or circle any that apply.

SOP 4: Failing to disclose REALTOR®s ownership or other interest in writing to the purchaser or the representative

The citation complaint is applicable to specific events. The above-named respondent(s) have violated the following: Check or circle any that apply.

SOP 5: Providing professional service without disclosing REALTOR®s present interest in property

The citation complaint is applicable to specific events. The above-named respondent(s) have violated the following: Check or circle any that apply.

SOP 6 (1st paragraph): Accepting any commission, rebate, or profit on expenditures without clients’ knowledge or consent
SOP 6 ( 2nd paragraph): Failure to disclose to a client or customer REALTOR®s financial benefits or fees received as a direct result of recommending real estate products or service
SOP 6-1: Failure to disclose REALTOR®s direct interest in an organization or business entity when recommending to a client or customer that they use the services of that organization or business entity.

The citation complaint is applicable to specific events. The above-named respondent(s) have violated the following: Check or circle any that apply.

SOP 12: Failing to present a true picture in real estate communications and advertising
SOP 12: Failing to disclose status as real estate professional in advertising and other representations
SOP 12-1: Failure to provide all terms governing availability of a “free” product or service in an advertisement or other representation
SOP 12-2: Failure to disclose potential to obtain a benefit from third party when REALTOR® represents their service as “free” or without cost
SOP 12-4: Advertising property for sale/lease without authority of owner or listing broker
SOP 12-5: Failing to disclose name of firm in advertisement for listed property
SOP 12-6: Failing to disclose status as both owner/landlord and REALTOR® or licensee when advertising property in which REALTOR® has ownership interest
SOP 12-7: Falsely claiming to have “sold “property
SOP 12-8 Failure to take corrective action when it becomes apparent that information on a REALTOR®s website is no longer current or accurate
SOP 12-9: Failure to disclose firm name and state of licensure on REALTOR® firm website
SOP 12-10: Misleading consumers through deceptive framing, manipulating content, deceptively diverting internet traffic, presenting other’s consent without attribution or permission, or using misleading images
SOP 12-12: Registering or using of deceptive URL or domain name
SOP 12-13: Representing that the REALTOR® has a designation, certification, or other credential they are not entitled to use

The citation complaint is applicable to specific events. The above-named respondent(s) have violated the following: Check or circle each that apply.

SOP 14: Failing to cooperate in a professional standard proceeding or investigation in circumstances when cooperation has been demanded by the association and association has advised REALTOR®s failure to cooperate could result in an allegation of a violation of Article 14

The citation complaint is applicable to specific events. The above-named respondent(s) have violated the following: Check or circle any that apply.

SOP 16-16: Conditioning submission of a buyer’s offer on an additional compensation from a listing broker
SOP 16-19: Placing for sale/lease sign on a property without permission of seller/landlord

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This complaint must be filed within 180 calendar days after the facts constituting alleged misconduct could have been known in the exercise of reasonable diligence. Date of knowledge of alleged misconduct is

Are the circumstances giving rise to this ethics complaint involved in civil or criminal litigation or in any proceeding before the New Hampshire Real Estate Commission, or any other state or federal regulatory or administrative agency?

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